Privacy Policy

Last updated: October 22, 2026

Pawzy™ (“we,” “us,” or “our”) operates this online store and website, including its content, features, tools, products, and services (collectively, the “Services”).

Our store is powered by Shopify.

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, use our Services, make a purchase, or contact us.

If our Terms of Service conflict with this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will control.

Please read this policy carefully to understand our privacy practices.

Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be linked to you. It does not include information that has been properly anonymized or de-identified under applicable law.

Depending on how you interact with our Services, we may collect:

• Contact information: Your name, billing address, shipping address, phone number, and email address.

• Payment and transaction information: Payment method details, payment confirmations, and information about your purchases. Payment information is processed through our payment providers.

• Account information: Login details, preferences, and account settings, if you create an account.

• Shopping information: Products you view, add to your cart, purchase, return, exchange, or cancel.

• Customer support information: Messages and other information you provide when contacting us.

• Device information: Your IP address, browser type, device identifiers, and network information.

• Usage information: How you browse and interact with our website, including pages viewed and interactions with our Services.

Where We Collect Information

We may collect personal information:

• Directly from you, when you place an order, create an account, complete a form, or contact us.

• Automatically, through cookies and similar technologies when you browse our website.

• From service providers, including Shopify, payment processors, shipping providers, and technology providers.

• From business partners, including analytics and advertising partners, where applicable.

How We Use Your Information

Providing Our Services

We use personal information to:

• Process payments and fulfill orders.

• Arrange shipping, returns, exchanges, and refunds.

• Manage customer accounts.

• Provide customer support.

• Send order confirmations and shipping updates.

• Remember your preferences and improve your shopping experience.

Marketing and Advertising

Where permitted by law, we may use your information to send promotional emails or other marketing communications.

We may also work with advertising partners to show relevant advertisements and measure campaign performance.

Where required, we obtain your consent before sending marketing communications or using information for certain advertising purposes.

Security and Fraud Prevention

We may use information to authenticate accounts, detect fraud, investigate misuse, and protect our customers and Services.

Legal Compliance

We may process information to comply with legal obligations, respond to lawful requests, resolve disputes, and protect or enforce our rights.

Legal Bases for Processing Personal Information

For customers in jurisdictions where data protection laws require a legal basis for processing, including the European Economic Area and the United Kingdom, we process personal information where an appropriate legal basis applies.

Depending on the circumstances, these legal bases may include:

• Performance of a contract: Processing necessary to fulfill purchases, deliver orders, provide customer support, and manage returns.

• Legal obligations: Processing required to comply with applicable tax, accounting, consumer protection, and other legal requirements.

• Legitimate interests: Processing necessary to operate, secure, and improve our Services, where those interests are not overridden by your rights.

• Consent: Processing based on your permission, including certain marketing communications and nonessential cookies where required.

Where processing relies on consent, you may withdraw that consent at any time, without affecting the lawfulness of processing carried out before withdrawal.

Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to operate the store, remember preferences, understand website activity, and support advertising.

You can manage cookies through your browser settings and any privacy controls available on our website.

Blocking certain cookies may affect website functionality.

Where required by applicable law, we obtain consent before using nonessential cookies or similar tracking technologies and provide options to manage your preferences.

How We Share Personal Information

We may disclose the information described in this policy to:

• Shopify, which powers our online store.

• Payment processors, to process transactions securely.

• Shipping and logistics providers, to deliver orders internationally.

• Technology and storage providers, to operate and maintain our Services.

• Customer support providers, to help resolve inquiries.

• Analytics and advertising partners, where applicable.

• Professional advisers and public authorities, when necessary to comply with legal obligations or protect our rights.

We may also disclose information at your request or with your authorization.

Advertising, Sale, and Sharing of Information

Depending on the advertising tools used on our website, disclosures of device identifiers, browsing activity, or similar information to advertising partners may qualify as a “sale,” “sharing,” or processing for “targeted advertising” under applicable privacy laws, even when no money is exchanged.

Where those laws apply, you may request to opt out of these activities by contacting hellodailot@gmail.com and using any applicable privacy controls provided on our website.

Where required by law, we will treat recognized opt-out preference signals, such as Global Privacy Control (GPC), as valid opt-out requests for the browser or device transmitting the signal.

Our Relationship with Shopify

Our online store is powered by Shopify, which provides the e-commerce technology necessary to operate our Services.

Shopify collects and processes certain personal information to provide and improve its services.

Information submitted through our store may be processed by Shopify and its service providers in countries other than your own.

For additional information about Shopify's privacy practices and available privacy choices, please visit:

• Shopify Consumer Privacy Policy

• Shopify Privacy Portal

Your Privacy Rights

Depending on your country or region of residence and applicable privacy laws, you may have certain rights regarding your personal information.

These may include the right to:

• Access personal information we hold about you.

• Request deletion of your personal information, subject to legal exceptions.

• Correct inaccurate or incomplete personal information.

• Request a portable copy of certain personal information.

• Object to or restrict certain processing activities, where applicable.

• Withdraw consent where processing is based on consent.

• Opt out of certain targeted advertising or data-sharing activities, where applicable.

• Lodge a complaint with a relevant data protection authority.

We will not unlawfully discriminate against you for exercising your privacy rights.

European Economic Area and United Kingdom Residents

If you reside in the European Economic Area (EEA) or the United Kingdom, you may have additional rights under the General Data Protection Regulation (GDPR) or the UK GDPR.

These rights may include access, rectification, erasure, restriction, portability, objection, and withdrawal of consent, subject to applicable legal conditions.

You may also lodge a complaint with your local data protection supervisory authority.

United States Residents

Depending on your state of residence and whether the relevant law applies to our business, you may have additional privacy rights.

These may include rights to access, delete, correct, or obtain copies of your personal information, as well as rights to opt out of certain advertising-related data processing activities.

California Residents

If the California Consumer Privacy Act, as amended, applies to our business, California residents may exercise the rights provided under that law, including rights to know, access, delete, correct, opt out of sale or sharing, and limit certain uses of sensitive personal information.

These rights are subject to applicable conditions and exceptions.

Canada and Australia Residents

Customers located in Canada or Australia may have additional rights under applicable privacy legislation, including rights to request access to or correction of personal information.

Where required, we will respond to privacy requests and complaints in accordance with the laws applicable to our business and the individual concerned.

Submitting a Privacy Request

To submit a privacy request, email hellodailot@gmail.com with the subject line “Privacy Request” and describe the right you wish to exercise.

We may need to verify your identity before completing certain requests.

We will request only information reasonably necessary for verification and handling your request.

Where permitted by law, an authorized representative may submit a request on your behalf.

If we deny a request and you have a right to appeal, email the same address with the subject line “Privacy Appeal.”

We will respond within the time required by applicable law.

Marketing Preferences

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in those messages.

You may also contact us at hellodailot@gmail.com to request removal from our marketing communications.

Opting out of marketing does not stop transactional communications, such as order confirmations, shipping updates, or customer support responses.

Children's Privacy

Our store is intended for adult shoppers and is not directed toward children.

We do not knowingly collect personal information from children in violation of applicable privacy laws.

If you believe a child has provided us with personal information, please contact hellodailot@gmail.com so we can investigate and take appropriate action.

Information Security

We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and loss.

Payment transactions are processed through payment service providers using applicable security measures.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Information Retention

We retain personal information for as long as reasonably necessary to:

• Provide our Services and manage customer accounts.

• Fulfill orders and handle returns, refunds, and exchanges.

• Comply with legal, tax, and accounting obligations.

• Resolve disputes and prevent fraud.

• Enforce our agreements and protect our rights.

Retention periods vary depending on the type of information, the purpose for which it is collected, and applicable legal requirements.

When personal information is no longer necessary, we will delete or anonymize it where appropriate and required by law.

International Data Processing

Pawzy™ serves customers worldwide, including the United States, Canada, Australia, the United Kingdom, Germany, and other European countries.

Because we operate an international online store, personal information may be transferred to, stored in, or processed in countries other than your country of residence.

These countries may have different data protection laws.

Where required by applicable law, we use appropriate safeguards for international transfers of personal information.

These safeguards may include recognized contractual protections or other lawful transfer mechanisms.

Third-Party Websites

Our Services may contain links to third-party websites, applications, or services.

We are not responsible for their privacy practices, content, or security measures.

We encourage you to review their privacy policies before providing personal information.

Complaints

If you have questions or concerns about how we collect, process, or protect your personal information, please contact us at hellodailot@gmail.com.

We will review your concerns and respond in accordance with applicable law.

Depending on your location, you may also have the right to contact a relevant privacy regulator, data protection supervisory authority, or other competent authority.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, Services, technology, or legal requirements.

When changes are made, we will update the “Last updated” date at the beginning of this policy.

Where required by law, we will provide additional notice of material changes.

Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact:

Pawzy™

Email: hellodailot@gmail.com